Customer Service Inquiries:
Phone #:
310.515.6578 (PST)
Hours: Monday-Friday: 7:00am-6:00pm (PST)
Saturday: 7:00am-3:00pm (PST)
Fax
us:
(310) 756-6358
General
FAQ
1 How do I place an order?
2 What credit cards are accepted?
3 How much are the shipping charges?
4 How soon will my order ship?
5 How do I find the status of my order?
6 Where is your store and how do I find it?
7 Can I place large volume orders?
How
do I place an order?
Placing an order with us is very easy and simple. Each item
has an Add to cart button, simply click on this button and
your item will be added to your shopping cart. Once done adding
items to the shopping cart, click on the Checkout button and
complete the checkout process forms. If the shopping cart
is not visible then click on the VIEW CART button located
on the top of every page to make the shopping cart visible,
then just proceed with check out process.
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What
credit cards are accepted?
For your convenience we accept Paypal: Visa Card, MasterCard,
Discover, and American Express.
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How much are the shipping charges?
We carry the best shipping charges available in the Continental
United States. All orders will be sent via UPS or FedEx. A
flat $ 8.95 shipping fee will be added to every order for
Ground Service. The more you order the more you save.
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How soon
will my order ship?
Most orders ship the same date received, Should there be a
delay in shipping you will be notified with an approximate
shipping date. Should you have any concerns about the status
of your order feel free to send an emil to orderstatus@crazytoner.com.
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How do
I find the status of my order?
Should you be concerned about your order, feel free to send
and email to orderstatus@crazytoner.com, we will reply to
you email no later than 24 hours with an approximate shipping
date.
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Where
is your store and how do I find it?
This is it, our store only exists on the Internet. Since our
products are stocked on many different warehouses, we ship
the items direct to you. This allows for a lower overhead
and we can pass the savings on to you, be assured that your
orders will be filled with accuracy and in a timely manner.
Order with confidence, you will not be disappointed.
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Can I
place large volume orders?
Yes, we welcome large volume orders. Interested in a quote?
Please email our Sales Department to get the best price possible.
Send as much detail about the item and quantities that you
want to purchase, this will help us expedite your quote.
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Terms
of Use
By using this site you agree with the following terms and
conditions for the use of the CrazyToner.com Internet Site.
As used in this Agreement, "we", "us"
or "our" refers to CrazyToner.com, "you"
or "your" refers to the individual or entity using
this Internet Site, and "Internet Site" refers to
all viewable pages including page headers, custom graphics,
buttons, links, text, underlying program code, database content,
products, services and documentation. By browsing or using
this Internet Site, you acknowledge that you have read, understood,
and do agree to be bound by these terms.
Usage of Internet Site
We grant to you a limited, non-exclusive, non-transferable,
revocable licence to use this Internet Site for the purpose
of managing your purchasing process, including viewing, requesting,
approving and ordering products on behalf of yourself or your
company. You may not rent, lease, grant a security interest
in, or otherwise transfer any rights you have in the use of
this Internet Site. You further are not authorized to resell
the purchase management and processing services of this Internet
Site.
Titles
All title, ownership rights, and intellectual property rights
in this Internet Site shall remain in CrazyToner.com and/or
its suppliers. The Internet Site is protected by the copyright
laws and treaties of the United States of America. You shall
not remove any proprietary notices or labels on the Internet
Site without express written permission of CrazyToner.com.
Through the use of this Internet Site, no intellectual property
rights will transfer to you.
Trademarks
CrazyToner.com and the CrazyToner.com logo are trademarks
of CrazyToner.com. All other trademarks, service marks, product
names and company names or company logos cited herein are
the property of their respective owners.
Purchasing Conditions
By placing an order with CrazyToner.com, you agree to be bound
by the terms and conditions of this Agreement and the Business
Policies of CrazyToner.com, as they are revised from time
to time. Each order submitted is subject to acceptance by
us. We reserve the right to accept or decline any order for
any or no reason. Risk of any loss or damage to products you
order from us shall transfer to you upon delivery of such
products to you.
Modifications and Functionality
CrazyToner.com reserves the right to update and upgrade the
Internet Site at our sole discretion without notice to you,
including but not limited to, changing functionality, user
interface, procedures, documentation, or any of the terms
and conditions of this Agreement. CrazyToner.com further reserves
the right to modify any of the terms and conditions contained
herein and in the Business Policies by posting them on this
Internet Site. If any update upgrade or modification is unacceptable
to you, your only recourse is to discontinue your use of the
Internet Site. Your continued use of the Internet Site following
any change in our site or posting of a new agreement on our
site will constitute a binding acceptance of the change.
Terms and Termination
of Agreement
This licence will terminate automatically upon our notice
to you if you fail to comply with the terms and conditions
described herein. CrazyToner.com has the right to terminate
the licence for any user at any time for any or no reason.
Such termination may be based solely at our discretion.
No Warranty Disclaimer
CrazyToner.com does not warrant that your use of this Internet
Site will be uninterrupted, messages or requests delivered,
or the operation of the Internet Site will be error-free or
secure. In addition, the security mechanisms implemented by
CrazyToner.com may have inherent limitations, and you must
determine yourself that the Internet Site sufficiently meets
your requirements. CrazyToner.com is not responsible for your
data whether residing on CrazyToner.com's or your server.
You shall be responsible for all use of your account and maintaining
the confidentiality of your password and information. We discourage
sharing your password and account number with anyone, any
such sharing shall be entirely at your own risk. Accordingly,
you should select a unique, non-obvious password and change
your passwords often. The CrazyToner.com Internet Site and
its contents are provided "AS IS" and CrazyToner.com
makes no representations or warranties of any kind with respect
to this site, its contents or any product. CrazyToner.com
hereby expressly disclaims all warranties, either express
or implied, of merchantability, fitness for a particular purpose,
or non infringement. This disclaimer by CrazyToner.com in
now way affects the manufacturer's warranty, if any, which
shall be passed onto you. Except as expressly stated by this
agreement, TonerUniverse.com, its suppliers and resellers
shall not be liable for any direct, indirect, special, incidental
or consequential damages (including interruption, lost information,
or data, computer interruption, and the like) or costs of
procurement of substitute goods or services arising from our
related to the use of products or the use or inability to
use this Internet Site, even if CrazyToner.com shall have
other party. CrazyToner.com does not represent or warrant
that the information provided on this internet site is accurate,
complete or current. These limitations shall survive any termination
of this agreement.
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